Demo submission policy:
Yes, we do accept unsolicited demos for release consideration. Please send demos to: Darla/address. You may also email mp3s or direct me to your myspace. We receive a lot of submission. All are reviewed. If we can sell your stuff we will. However, please don't call us. we'll call you if we're interested.

INFO FOR LABELS:

please provide all your forthcoming release information as far in advance as you possibly can. eight weeks set-up time would be ideal as it gives wholesale and retail customers enough time to get the info into their data base, solicit their customers properly and get as many pre-orders as possible. we can of course accept new release info with less set-up time, however, anything short of four weeks is selling your self and the artist short. you must allow darla, our retailers and distributors as much solicitation time as possible.

please provide all forthcoming release cover art at (CD) actual size, 300 dpi, jpeg. this is a new requirement from amazon. at least one of the three one stop distributors will now not even enter new release info into their data base without *all* info, including cover art at this spec., provided all together. no one likes to have to spend extra time going back and forth asking for missing pieces. please help streamline the process.

so, please provide your forthcoming release information as far in advance as possible and please provide *all* of the following information all together in one email:

1) artist name
2) title
3) format(s)
4) label name
5) catalog number
6) lowest distributor wholesale price
7) barcode number (if any)
8) ship date/street date
9) brief description
10) cover art (jpeg, 300 dpi, actual cd size)
11) track list
by providing all of your forthcoming release info completely and well in advance you will have greater initial orders and wider distribution. this is because the more time you allow for solicitation, the more distributors and retailers will do that solicitation and therefore more customers will find out about your release. distributors will sometimes simply not bother to order a new release, especially a smaller release on a smaller label, that is solicited as "available now" without any previous set-up time given. we all need time to pre-sell and collect as many pre-orders as possible.

Please mail advance copies of your forthcoming releases to Darla/address. Once again, please do not call us. we'll call you if we're interested.

Please don't be discouraged if we don't choose to order the first release you offer. We may very well be interested in you next release. please keep in touch.

We are not bound by genre. We're more interested in the merits of the individual Artist. We generally offer independent releases.

Advance notification:
Available now is not good for either of us as it allows your distributors no time to do pre-sale and collect orders. Four to six weeks is OK. Eight weeks advance time is ideal. We have to have time to pre-sell and your release our customers. If the date changes, that's fine, just notify us.

What price do I sell my records to Darla at?
We only buy at lowest distributor wholesale price. That means the same price you sell to all other wholesale distributors. Over half our business is selling direct to retailers in the USA, Japan, Southeast Asia, Mexico, and beyond.

You choose your own price. We can provide recommendations on price based on the market. We feel it's our job to get you the most dollars per unit. At the same time we want the price to allow as much of your product to sell as fast as possible. We have a standard mark-up percentage on top of whatever you charge us, no matter what list/suggested retail price you are claiming for an item. A good rule of thumb to consider is to use the following equation: Wholesale Price = 1/2 List Price. This means that whatever set price you use to sell to distributors should be about 1/2 of what you would like to see it priced in the store. A $14.98 list price CD is usually sold to distributors for $7.50, for example.

You must include an invoice with your shipment:
Please provide an invoice with each order. Your invoice must have all of the following info:

1. Label name
2. Address
3. Phone number
4. email
5. Artist name
6. Title
7. Cat#
8. Price per unit
9. Name of person or entity to whom Darla should make payment to.

We CANNOT AND WILL NOT PAY YOU without an invoice.

Ship an Invoice to:
Darla
2107 Camino Cantera
Vista, CA 92084
Ph. (760) 631-1731

How to ship your Darla orders:
Domestic: UPS GROUND, overseas: UPS EXPRESS is our preferred method. Once you ship an order please email a copy of the invoice and let us know how you shipped the order and when (what date) the order was shipped. Please provide a tracking number.

It is essential that you ship your goods to us so that we will receive them on the same day as your other distributors. If you're on the West Coast, it takes 1-5 days or more for your records to get here. If you're in the Midwest, 3-4 days, or East Coast 4-5 days. Please consider this when planning your ship dates to distributors. If we receive records late, we will be less able to sell them and will be more likely to return records to you. It doesn't help us sell your records if we're offering them a week after other distributors have already offered them. Check UPS shipping transit times.

If you choose to use another intermediary service, WE CAN ONLY PAY YOU FOR PUBLISHED UPS SHIPPING CHARGES, ie. what UPS would have charged you had you shipped the package directly with them.

Please double box and/or pad your goods very well. Please use plenty of packing tape. Please take all precautions to avoid damage in shipping.

Payment:
We generally pay invoices on standard 60 day consignment terms. That means we pay you for what has sold every 60 days. If we are your exclusive distributor and are managing a larger catalog we will pay you quarterly. We can often provide statements and payments more frequently if needed. Please ask Chandra: chandra@darla.com. She does the accounting.

INFO FOR RETAIL AND DISTRIBUTOR CUSTOMERS:

All new domestic retail customer orders must be paid either in advance with credit card or UPS c.o.d. All overseas retail customers must pay in advance of shipping with credit card, pay pal, or IMO. We offer terms at our discretion.

Our weekly new release information for retailers email & fax goes out every Friday evening. We do a new release information email to distributors every two weeks. Retailers and distributors also receive individual new release one sheets as they become available. We have no printed catalog. Our web site, www.darla.com, is our catalog.

Retailers may access the Darla catalog with wholesale prices by clicking *RETAILERS* on top of the front page. To get a username and password please ask james@darla.com or chandra@darla.com.

Exclusive Labels:
555, Acuarela, Ad Noiseam, American Patchwork, Apricot, Archenemy, Artful/Fullfill, Attack Nine, Audio Dregs Recordings, Autres Directions In Music, Boutique, Candle, Catmobile, CD41, Darla, Dekorder, Elefant, Fortune & Glory, Fuzzy Box, Green UFOs, Houston Party, Homesleep, Labrador, Le Grand Magistery, LTM, Make Mine Music, Matinee, n5MD, Pehr, Plop, Quemasucabeza, Red Panda, Rocket Girl, Siesta, Sonore, Soundsister, Spekk, Static Discos, Sublight, Track and Field, Upper Class, Use Your Teeth, VerdiGris.

Returns:
All exclusive label CDs are 100% returnable.
We may accept returns of non-exclusively distributed product but only at our discretion.
We will take returns of most anything we're able to return ourselves.
No vinyl is returnable.

All returns must be authorized with a written RETURN AUTHORIZATION and RA NUMBER from Darla. An RA# will only be issued from a written Return Authorization Request submitted by the customer. A copy of your Darla issued RA should be included in the box with your return when you ship it. RA#'s are good for only 30 days from issuance. After 30 days they will be canceled. Any goods returned on a cancelled RA will be returned at customer expense.

Darla will only accept returns based on our ability to return them to their vendor or in rare instances where we are certain of their immediate resale demand.

We deal with MANY small labels who have only a few releases. When we offer something as a new release, we will hang on to it for at least 6 months. After that time, if the record is not selling and we need to settle up with that label, we will do so. If we have no open balance with that label, we cannot accept returns on that label's releases until they release something else. You therefore have 4 options with releases by such small labels:
--Do not carry them.
--Carry them but make sure you sell them.
--Do your returns quarterly so you don't get stuck with them (preferred).
--Accept it when we do not authorize it and try again later if the piece doesn't sell.

We will not accept returns on goods not originally sold to you by Darla.

Shipping must be paid by the customer for both inbound and rejected returns.

Credit will only be given on items returned in original salable condition. That means that you may only return items to us in exactly the same shape as you received them. We will not accept stickered items, written on items, damaged items, cracked cases, bin worn items or anything of that sort. If it arrived at your door in shrink wrap, then it needs to come back in shrink wrap. Our original shrink wrap. Not some cheap re-shrink. If you have a sticker goo problem purchase Goo Gone and remove the goo.

We charge a .50 cent per unit refurbishing fee for any returns received in less than 100% saleable condition.

Customers may only deduct credit upon the timely issuance of a CREDIT MEMO from Darla.

INFO FOR MAIL ORDER CUSTOMERS:

Mail order shipping happens within 24 to 48 hours of your order:
We do our best to get your order processed and out asap. We often make it to the post office with your order within 24 hours of receipt. Friday and weekend orders go out Monday. Things can take longer when we've sold through stock of an item and must hold an order until we get stock back in. This wait is usually no longer than 1-2 weeks, but it can take longer if a supplier doesn't ship right away, etc. Sometimes, if we are sold out of an item that may not be back in right away, we may send your order w/o said item. You are never charged for an item that doesn't ship. in this case please check the web site for availability and re-order the item next time.

Exclusive label stock, no problemo:
We always have stock of Exclusive Labels: 555, Acuarela, Ad Noiseam, American Patchwork, Apricot, Archenemy, Artful/Fullfill, Attack Nine, Audio Dregs Recordings, Autres Directions In Music, Boutique, Candle, Catmobile, CD41, Darla, Dekorder, Elefant, Fortune & Glory, Fuzzy Box, Green UFOs, Houston Party, Homesleep, Labrador, Le Grand Magistery, LTM, Make Mine Music, Matinee, n5MD, Pehr, Plop, Quemasucabeza, Red Panda, Rocket Girl, Siesta, Sonore, Soundsister, Spekk, Static Discos, Sublight, Track and Field, Upper Class, Use Your Teeth, VerdiGris. We're the exclusive North America distributor of these fine labels.

My order hasn't shown up. what should i do?:
Please call us at (760) 631-1731 *only* after a reasonable period of time has passed, you've checked with your local post office, and you think your order may have gone missing. if your order has gone lost, don't worry. our policy is to replace any lost or damaged order, n/c. please do not make knee jerk assumptions that your friends at Darla have flaked on your order and need your abuse to solve a problem. we have feelings too.

Before you call to inquire about an order:
Please have the date your order was placed handy. by date, and then by your name is how we find your order. please also check and make sure you have included all necessary info. sometimes folks forget to put their name, street address, complete credit card number, even the order itself in their order!

U.S. FIRST CLASS MAIL (available when shipping 1 or 2 CDs only):
$3.00 for one CD. $3.00 for two CD.
U.S. PRIORITY MAIL
$4.50 for first item.
Add $0.50 for each additional CD, DVD or 7".
Add $1.00 for each additional LP or magazine. (2xLP = 1 LP + add'l)
UPS GROUND (Continental USA only, no PO Boxes)
Takes up to 5 business days
$7.50 flat fee. Unlimited quantity of items.

CANADA (air):
7": $4.00 for first *, $1.00 each add'l.
CD / DVD: $2.50 for first *, $1.00 each add'l.
LP / 10" / tee / zine: $5.50 for first *, $1.50 each add'l. (2xLP = 1 LP + add'l)

MEXICO (air):
7": $4.00 for first *, $1.00 each add'l.
CD / DVD: $3.00 for first *, $2.00 each add'l.
LP / 10" / tee / zine: $7.00 for first *, $2.00 each add'l. (2xLP = 1 LP + add'l)
EUROPE (air):
7": $8.00 for first *, $1.00 each add'l.
CD / DVD: $5.50 for first *, $3.00 each add'l.
LP / 10" / tee / zine: $9.75 for first / $3.00 each add'l. (2xLP = 1 LP + add'l)

JAPAN/AUSTRALIA/NEW ZEALAND (air):
7": $8.00 for the first *, $1.00 each add'l.
CD / DVD: $6.00 for first *, $3.00 each add'l.
LP / 10" / tee / zine: $10.75 for the first *, $3.00 each add'l. (2xLP = 1 LP + add'l)

ASIA/SOUTH AMERICA/EASTERN EUROPE (air):
7": $8.00 for the first *, $1.00 each add'l.
CD / DVD: $5.50 for first *, $3.00 each add'l.
LP / 10" / tee / zine: $10.75 for the first *, $3.00 each add'l. (2xLP = 1 LP + add'l)

CREDIT CARDS:
We accept Visa, Mastercard, and American Express.

MINIMUM ORDER:
Minimum amount for orders paid by credit card is $9.50.

CALIFORNIANS:
You are obligated to add the appropriate 7.5% sales tax to your subtotal.

HOW TO PAY:
Send check, concealed cash or IMO, payable in U.S. dollars only. Or have your credit card handy and order right over the phone (or fax).

IF YOU DON'T WANT TO ORDER ON-LINE (CREDIT CARD CUSTOMERS):
Call (760) 631-1731
Monday-Friday
9am-5:30pm Pacific Standard Time
Or fax to 760-454-1625

SEND YOUR ORDER (CHECK, CASH, IMO) TO:
Darla Records Mail Order
2107 Camino Cantera, Vista, CA 92084 USA
Phone: (760) 631-1731
FAX: (760) 454-1625

When ordering via email or fax you must include ALL of the following information: 1) Name & address. 2) Credit card number and expiration date. 3) Email or phone number so we can contact you if necessary. You'd be suprised how often people forget one of these key ingredients.

Thanks!!!

Please list alternates!!!

QUESTIONS ABOUT ORDERING?
email: mailorder@darla.com

Advertising on Darla.com

A limited amount of space has been set aside for advertising on this website. If you would like a banner advertisement to help promote a record or another website, please contact webmaster@darla.com for more information.

INFO FOR PRESS AND RADIO:

All Darla label release press and radio promotion is done in-house. To obtain play copies, one sheets, artwork, & etc. please contact James Agren: james@darla.

We offer college radio wholesale pricing on all titles offered by Darla. To get a username & password so you can shop the www.darla.com with wholesale pricing please email your request and all station info to James: james@darla.com

About Darla.com

This site was built, coded, programmed and even tested somewhat by Jason. If you have ANY technical problems using the site at all, please contact him at webmaster@darla.com. The website graphics and HTML were designed by Christian Scanniello.

The site is updated several times a week, so check back here frequently to view the latest releases. We offer a variety of shipping options to reach you anywhere in the world as quickly as possible.

Please fax new release information to James Agren at (760) 454-1625 and/or mail one-sheets and play copies to:
2107 Camino Cantera, Vista, CA 92084 USA
Phone: (760) 631-1731
FAX: (760) 454-1625

© 1998-2008 Darla Records 2107 Camino Cantera, Vista, CA 92084 USA Phone: (760) 631-1731 FAX: (760) 454-1625 Problems? webmaster@darla.com